Jimoh Balikees

Provided comprehensive customer support and managed communication strategies to enhance brand loyalty and achieve company goals.

• Monitored customer feedback and resolved inquiries via CRM platforms, aligning communication strategies to enhance customer satisfaction and achieve company goals.
• Enhanced customer engagement and loyalty by providing tailored support across diverse media channels, strengthening brand relationships.
• Developed and managed targeted email marketing campaigns with a comprehensive content calendar, effectively communicating insurance offerings and updates to a broad audience.
• Spearheaded a successful campaign strategy for the re-election of the MD for CIIN, showcasing strong advocacy and communication leadership.

Managed social media strategies and content creation to drive engagement and lead generation for Lytehosting as a Freelancer.

• Orchestrated social media strategies and managed ad campaigns, driving significant engagement and lead generation for diverse clients.
• Developed and deployed compelling content across platforms, enhancing brand visibility and audience reach.
• Analyzed performance metrics to refine strategies, optimizing content and campaigns for improved business goal alignment.
• Engaged proactively with online communities, addressing inquiries and cultivating strong brand loyalty.

Led the development and execution of unified communication strategies, enhancing brand messaging and audience connection for Iris Attorneys LP as a Freelancer.

• Directed the development and implementation of a unified communication strategy, coordinating with media partners and creative teams to ensure consistent brand messaging across all external touchpoints.
• Cultivated a cohesive messaging framework, aligning internal and external communications to achieve unified brand perception across diverse platforms.
• Enhanced overall brand visibility by effectively overseeing all media activities and developing impactful website content, improving audience connection and strategic alignment.
• Established a centralized communication strategy for official mail management, significantly enhancing organizational clarity and responsiveness.
• Developed a streamlined content calendar, improving article and blog publication efficiency and increasing audience retention and growth by a notable margin.

Managed brand positioning and reputation, driving awareness and customer engagement through strategic campaigns and content across media platforms.

• Managed brand positioning and reputation through the DGE Ambassador campaign, collaborating with local influencers to enhance brand awareness and achieve key brand objectives.
• Implemented targeted brand and product awareness strategies, driving customer engagement and boosting sales through data-driven campaigns and creative marketing initiatives.
• Developed and managed diverse content across social media platforms, attracting new customers and fostering retention among existing clientele.
• Sourced and presented fashion accessories tailored to customer preferences, ensuring personalized service and high customer satisfaction.

Developed practical experience in processing healthcare claims, managing sensitive data, and ensuring compliance with regulatory standards. I collaborated with cross-functional teams, supported process improvements, and contributed to a successful departmental audit. This role strengthened my skills in claims analysis, data accuracy, documentation, and professional communication within the healthcare environment.

Gained practical experience in media production and reporting, supporting entertainment programs and news coverage.

• Conducted in-depth research on celebrities for the 'Urban Pulse' entertainment program, contributing valuable content for broadcast.
• Covered news and events, accurately writing and reporting segments from meetings and various occurrences for broadcast.
• Provided essential studio assistance during programs, ensuring smooth production and broadcast operations.

Recognized for outstanding leadership and contributions.

Completion certificate from Canon Photography Workshop.